Call and contact center services provided at a professional level are an opportunity to directly and precisely reach the target group of recipients and an effective way to maintain and strengthen relationships with customers.
ISON Care is a recognizable brand appreciated by customers. Our over 30 years of experience in the insurance and assistance services market allowed us to build a professional call center and contact center department, effectively supporting the company’s activities in the field of assistance in Poland and abroad. We have been successfully providing call and contact center services for many years also for external clients.
We work in a modern operational center, located in Warsaw, equipped with 100 professional contact center stations, operated by experienced consultants and customer service specialists around the clock. Their number may be increased for the needs of commissioned projects.
A typical range of services provided by the ISON Care Call & Contact Center include:
- accepting damage reports 24/7
- hotline support telemarketing campaigns – inbound and outbound
- market research
- database support
We offer Call & Contact Center services, among others:
- insurance companies
- companies from the automotive and CFM industries
- banks and other financial institutions
- Polish and foreign companies
- partners from other industries